Large country house near Lucca

We throughly enjoyed our stay at Casi de Campagna, truly peaceful to perfectly relax. The house is beautiful with an authentic Tuscan vibe. There were a few irritations on check in such as no immediate contact with the mobile number provided, the line went to voicemail in Italian so we were not able to alert anyone about our delay, nor confirm that anyone would be there to meet us. Our instruction was to call one hour before arrival so with no contact we had no choice but to check that the villa was ready and 'then' go straight to the supermarket in a hurry, a good 15 minutes away as two of our party were due at a wedding and the other three of us, being left without a car for 24hours. The villa was ready, clean and we were pleasantly surprised at how lovely it was, the photos on the website if anything do not do it justice. The swimming pool was clean and maintained during our stay.The diving board gave it an extra dimension.One fair criticism is the hand over could be less stressful. The two ladies we met on arrival were pleasant but communication was impossible unless you have some handle on Italian. We were not told that we needed adapters for all the unplugged kitchen appliances etc, they had been stowed in a draw so we were not able to use the kitchen on the first night nor have access to the anti mosquito electric plugs. The bare essentials were at the absolute minimum, ie one toilet roll in each of the bathrooms, minimum washing up liquid and no washing powder etc. A nice touch though was leaving a small pot of jam, olive oil and a loaf of bread except this was stale, which was a shame.